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| TERMS AND CONDITIONS |
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about our insurance services
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Halton Insurance Services Ltd. Trinity House 78-80 Victoria Road , Widnes , Cheshire WA8 7RA
Tel: 08703 50 50 25 Fax: 08703 50 50 26 www.haltoninsurance.co.uk
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• The Financial Services Authority (FSA) |
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
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• Whose products do we offer? |
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We offer products from a range of insurers for Motor, Motorcycle, Commercial Vehicle, Household, Landlord, Liability, Shop, Office and Commercial Insurance.
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We only offer products from a limited number of insurers for Caravan, Boat, Accident Sickness & Unemployment, Professional Indemnity, Motor Trade, Event and Travel Insurance. Ask us for a list of the insurers we offer insurance from.
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We only offer products from a single insurer for Motor Breakdown.
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• Which service will we provide you with? |
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We will advise and make a recommendation for you after we have assessed your needs.
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
• What will you have to pay us for our services? |
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A £10 fee for arranging Property, Motor, Commercial Vehicle, Caravan, Boat and Event Insurance. Liability Insurance will be subject to a fee of up to £50 which will be confirmed prior to any sale. We will be paid a commission from the Insurer. We will charge a fee of £15 for any mid term changes or cheques returned unpaid.
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No fee for arranging Household, Shop, Office, Commercial, Accident Sickness & Unemployment, Professional Indemnity, Travel and Motor Breakdown Insurance. We will be paid a commission from the insurer. We will charge a fee of £15 for any mid term changes or cheques returned.
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You will receive a quotation and terms of business which will tell you about any other fees relating to any particular insurance policy.
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• Who regulates us?
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Halton Insurance Services Ltd. Trinity House 78-80 Victoria Road, Widnes WA8 7RA is authorised and regulated by the Financial Services Authority (FSA). Our FSA Register number is 400359. Our permitted business is advising on and arranging investments, pensions, mortgages and non-investment insurance contracts.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
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6. What to do if you have a complaint |
If you wish to register a complaint, please contact us:
In writing to: Or by phone:
Halton Insurance Services Ltd 08703 50 50 25
Trinity House
78-80 Victoria Road
Widnes
WA8 7RA
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS).
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7. Are we covered by the Financial Services Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS. |
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about our services |
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HALTON INSURANCE SERVICES LTD |
TRINITY HOUSE 78-80 VICTORIA ROAD, WIDNES , CHESHIRE ,
WA8 7RA
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• The Financial Services Authority (FSA)
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The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you. |
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• Whose products do we offer? |
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Investment |
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X |
We offer products from the whole market. |
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We can only offer products from a limited number of companies.
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We only offer products from a single company. |
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Insurance |
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X |
We offer products from a range of insurers for life, medical insurance, critical illness and PHI insurance contracts. |
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X |
We only offer products from a limited number of insurers for accident, sickness and unemployment insurance. Ask us for a list of the insurers we offer insurance from. |
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We only offer products from a single insurer |
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Mortgages |
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X |
We offer mortgages from the whole market. |
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We only offer mortgages from a limited number of lenders.
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We only offer mortgages from a single lender. |
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• Which service will we provide you with? |
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Investment |
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X |
We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
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We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:
• Conduct a full assessment of your needs;
• Offer advice on whether a non-stakeholder product may be more suitable
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Insurance |
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X |
We will advise and make a recommendation for you after we have assessed your needs for all non-investment insurance contracts. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
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Mortgages |
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X |
We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
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• What will you have to pay us for our services? |
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Investment |
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X |
Before we provide you with advice, we will give you our keyfacts guide 'about the cost of our services'. |
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We will tell you how we get paid, and the amount, before we carry out any business for you. |
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Insurance |
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A fee. |
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X |
No fee for all non-investment insurance contracts. |
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You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
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Mortgages |
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No fee. |
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X |
A fee of £50 payable at the outset .We will also be paid commission from the lender/company. |
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You will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to it.
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Refund of fees
If we charge you a fee, and your mortgage does not go ahead, you will receive: |
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A full refund if the lender/company rejects your application. |
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No refund if you change your mind after an application is made. |
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• Who regulates us? |
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HALTON INSURANCE SERVICES LTD, TRINITY HOUSE 78-80 VICTORIA ROAD, WIDNES , CHESHIRE , WA8 7RA is authorised and regulated by the Financial Services Authority. Our FSA Register number is 400359.
Our permitted business is arranging and advising on investments, general insurance and mortgages.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. |
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• What to do if you have a complaint |
If you wish to register a complaint, please contact us:
In writing: Write to Halton Insurance Services Ltd, Trinity House, 78-80 Victoria Road , Widnes , Cheshire , WA8 7RA .
By phone: Telephone 08703 505025.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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• Are we covered by the Financial Services Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
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Investment |
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Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. |
Insurance |
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Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
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Mortgages |
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Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. |
Further information about compensation scheme arrangements is available from the FSCS. |
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HaltoninsurnaceCIDD-January 2007
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about our lifetime mortgage and home reversion scheme services |
| HALTON INSURANCE SERVICES LTD |
TRINITY HOUSE 78-80 VICTORIA ROAD WIDNES CHESHIRE WA8 7RA |
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1. |
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The Financial Services Authority (FSA) |
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you. |
2. |
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Whose products do we offer? |
X |
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We offer products from the whole market. |
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We only offer products from a limited number of companies. |
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We only offer a limited range of products from a single company. |
3. |
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Which service will we provide you with? |
X |
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We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
4. |
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What will you have to pay us for this service? |
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No fee |
X |
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A fee of £50 payable at the outset. We will also be paid commission from the lender/company. |
You will receive a key facts illustration when considering a particular lifetime mortgage [or further information about a particular home reversion scheme], which will tell you about any fees relating to it. |
5. |
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Refund of fees if applicable |
If we charge you a fee, and your lifetime mortgage or home reversion scheme does not go ahead, you will receive: |
X |
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A full refund if the company rejects your application. |
X |
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A refund of £nil if the application falls through. |
X |
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No refund if you decide not to proceed. |
6. |
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Who regulates us? |
HALTON INSURANCE SERVICES LTD. TRINITY HOUSE 78-80 VICTORIA ROAD WIDNES CHESHIRE WA8 7RA is authorised and regulated by the Financial Services Authority. Our FSA Register number is 400359 .
Our permitted business is arranging and advising on investments, general insurance and mortgages including lifetime mortgages.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.
Home reversion schemes are not regulated by the FSA.
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7. |
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What to do if you have a complaint |
If you wish to register a complaint, please contact us: |
… in writing |
Write to HALTON INSURANCE SERVICES LTD 78-80 VICTORIA ROAD WIDNES CHESHIRE WA8 7RA. |
… by phone |
Telephone 0151 420 1795 |
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. The Financial Ombudsman Service does not consider complaints about home reversion schemes. |
8. |
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Are we covered by the Financial Services Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.Home reversion schemes are not covered by the FSCS.
Further information about the compensation scheme arrangements is available from the FSCS. |
Message from the Financial Services Authority
Think carefully about this information before deciding whether you want to go ahead.
If you are at all unsure about which lifetime mortgage or home reversion scheme is right for you, you should ask your adviser to make a recommendation.
Please remember that home reversion schemes are not regulated by the FSA.
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about the cost of our services
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HALTON INSURANCE SERVICES LTD |
Last updated 1 January 2007 |
Trinity House 78-80 Victoria Road , Widnes
Cheshire , WA8 7RA |
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• The Financial Services Authority (FSA) |
The FSA is the independent regulator of financial services. It requires us to give you this document when advising on some savings and investments. You may use this information to compare value for money, to shop around and to decide which firm to use.
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• Our services
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We offer an initial discussion (without charge) when we will describe our services more fully and explain the payment options. If you decide to go ahead, we will:
gather and analyse personal information about you, your finances, your needs and objectives;
recommend and discuss any action we think you should take and, with your agreement, arrange relevant investments for you.
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• What are your payment options? |
Not all firms charge for advice in the same way. We will discuss your payment options with you and answer any questions you have. We will not charge you anything until you have agreed how we are to be paid. We have ticked the payment options we offer .
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Paying by fee . Whether you buy a product or not, you will pay us a fee for our advice and services. If we also receive commission from the product provider when you buy a product, we will pass on the full value of that commission to you in one or more ways. For example, we could reduce our fee; or reduce your product charges; or increase your investment amount; or refund the commission to you.
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Paying by commission (or product charges) . If you buy a financial product, we will normally receive commission on the sale from the product provider. Although you pay nothing up front, that does not mean our service is free. You still pay us indirectly through product charges. Product charges pay for the product provider's own costs and any commission. These charges reduce the amount left for investment. If you buy direct, the product charges could be the same as when buying through an adviser, or they could be higher or lower. We will tell you how much the commission will be before you complete an investment, but you may ask for this information earlier.
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Paying by a combination of commission and fee . In some circumstances, we also charge a fee on top of any commission we might receive.
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• How much might our services cost? |
If you choose the fee option
We will agree the rate we will charge before beginning work. We will tell you if you have to pay VAT.
Our typical charges are:
Principal/Director/Partner £75 per hour
Financial adviser £75 per hour
Administration £25 per hour
You may ask us for an estimate of how much in total we might charge. You may also ask us not to exceed a given amount without checking with you first.
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If you choose the combination of commission and fee option
We will charge you a combination of fees and commission. The actual amounts will depend on the service provided to you, but will not exceed the total of the maximum fees set out above and the maximum commission set out in the tables below.
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If you choose the commission option
Tables 1 and 2 show examples of the amounts of commission we could receive (or the equivalent we earn through product charges) and compare those amounts with the market average (see notes 1 & 2 at the end of this section 4).
The amounts vary according to: the type of product, the amount you invest, and (sometimes) how long you invest for, or your age when you start the product. We will confirm the actual amount to you before you buy a product. |
Table 1 - Commission if you invest monthly |
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Monthly Products |
Example Term or Age |
Comparison of Costs |
An example based on £100 per month |
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Our Maximum |
Market Average |
This shows maximum costs of our sales and advice for a monthly investment or premium of £100, ignoring any changes to fund value |
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Collective investments (e.g. unit trusts) |
Any |
15 % of the first 12 month's payments plus 0 . 5 % of your fund value each year from year 1 |
11.9% of the first 12 month's payments plus 0 . 5 % of your fund value each year from year 1 |
£ 180 . 00 initially plus £ 6 . 00 in year 1 , £ 12 . 00 in year 2 , and so on (The actual amount in later years will vary in line with your fund value) |
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Monthly Products |
Example Term or Age |
Comparison of Costs |
An example based on £100 per month |
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Our Maximum |
Market Average |
This shows maximum costs of our sales and advice for a monthly investment or premium of £100, ignoring any changes to fund value |
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Savings and investments
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Endowments |
10 Year Term |
69 . 4 % of the first 12 month's payments plus 2 . 5 % of all payments from month 27 |
32 .2% of the first 12 month's payments plus 2 . 5 % of all payments from month 27 |
£ 832 . 80 initially plus £ 30 . 00 each year from month 27 |
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Monthly Products |
Example Term or Age |
Comparison of Costs |
An example based on £100 per month |
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Our Maximum |
Market Average |
This shows maximum costs of our sales and advice for a monthly investment or premium of £100, ignoring any changes to fund value |
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Savings and investments
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Whole of life assurance |
Age 40 |
135 % of the first 12 month's payments plus 2 . 5 % of all payments from month 48 |
95.6% of the first 12 month's payments plus 2 . 5 % of all payments from month 48 |
£ 1620 . 00 initially plus £ 30 . 00 each year from month 48 |
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Monthly Products |
Example Term or Age |
Comparison of Costs |
An example based on £100 per month |
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Our Maximum |
Market Average |
This shows maximum costs of our sales and advice for a monthly investment or premium of £100, ignoring any changes to fund value |
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Saving for retirement
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Personal and Stakeholder pensions |
10 Year Term |
8 . 3 % of the first 12 month's payments plus 0 . 2 % of your fund value each year from year 1 |
14.5 % of the first 12 month's payments plus 0 . 2 % of your fund value each year from year 1 |
£ 99 . 60 initially plus £ 2 . 40 in year 1 , £ 4 . 80 in year 2 , and so on (The actual amount in later years will vary in line with your fund value) |
Monthly Products |
Example Term or Age |
Comparison of Costs |
An example based on £100 per month |
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Our Maximum |
Market Average |
This shows maximum costs of our sales and advice for a monthly investment or premium of £100, ignoring any changes to fund value |
Saving for retirement
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Personal and Stakeholder pensions |
25 Year Term |
8 . 3 % of the first 12 month's payments plus 0 . 2 % of your fund value each year from year 1 |
20 . 2 % of the first 12 month's payments plus 0 . 2 % of your fund value each year from year 1 |
£ 99 . 60 initially plus £ 2 . 40 in year 1 , £ 4 . 80 in year 2 , and so on (The actual amount in later years will vary in line with your fund value) |
Lump sum Products |
Example Term or Age |
Comparison of Costs |
An example based on a £10,000 lump sum |
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Our Maximum |
Market Average |
This shows the maximum costs of our sales and advice for a lump sum investment of £10000, ignoring any changes to fund value |
Personal Pension Schemes Not all types of personal pension scheme are included in the information above about commissions. Instead only the more common types are included, and schemes such as SIPPs are not. Before we start advising you, we will inform you of how much we could be paid if we do recommend one of these products to you.
You can also ask us about commission we might receive on underlying investments we recommend you hold within a SIPP if not contained in the information above
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Collective investments (e.g. unit trusts) |
Any |
4 % of the amount you invest plus 0 . 5 % of your fund value each year from year 1 |
1 . 1 % of the amount you invest plus 0 . 5 % of your fund value each year from year 1 |
£ 400 . 00 plus £ 50 . 00 each year from year 1 (The actual amount in later years will vary in line with your fund value) |
Lump sum Products |
Example Term or Age |
Comparison of Costs |
An example based on a £10,000 lump sum |
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Our Maximum |
Market Average |
This shows the maximum costs of our sales and advice for a lump sum investment of £10000, ignoring any changes to fund value |
Savings and investments
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Investment bond |
Any |
4 . 3 % of the amount you invest plus 0 . 5 % of your fund value each year from year 2 |
3 % of the amount you invest plus 0 . 5 % of your fund value each year from year 2 |
£ 430 . 00 plus £ 50 . 00 each year from year 2 (The actual amount in later years will vary in line with your fund value) |
Lump sum Products |
Example Term or Age |
Comparison of Costs |
An example based on a £10,000 lump sum |
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Our Maximum |
Market Average |
This shows the maximum costs of our sales and advice for a lump sum investment of £10000, ignoring any changes to fund value |
Savings and investments
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Long term care |
Age 65 |
4 % of the amount you invest |
4 . 4 % of the amount you invest |
£ 400 . 00 |
Lump sum Products |
Example Term or Age |
Comparison of Costs |
An example based on a £10,000 lump sum |
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Our Maximum |
Market Average |
This shows the maximum costs of our sales and advice for a lump sum investment of £10000, ignoring any changes to fund value |
At retirement
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Annuities |
Any |
1 % of the amount you invest |
1 . 3 % of the amount you invest |
£ 100 . 00 |
Lump sum Products |
Example Term or Age |
Comparison of Costs |
An example based on a £10,000 lump sum |
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Our Maximum |
Market Average |
This shows the maximum costs of our sales and advice for a lump sum investment of £10000, ignoring any changes to fund value |
At retirement
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Income drawdown |
Any |
6 % of the amount you invest plus 0 . 5 % of your fund value each year from year 1 |
1 . 8 % of the amount you invest plus 0 . 5 % of your fund value each year from year 1 |
£ 600 . 00 plus £ 50 . 00 each year from year 1 (The actual amount in later years will vary in line with your fund value) |
Lump sum Products |
Example Term or Age |
Comparison of Costs |
An example based on a £10,000 lump sum |
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Our Maximum |
Market Average |
This shows the maximum costs of our sales and advice for a lump sum investment of £10000, ignoring any changes to fund value |
Saving for retirement
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Personal and Stakeholder pensions |
Any |
3 . 3 % of the amount you invest plus 0 . 4 % of your fund value each year from year 1 |
1 . 4 % of the amount you invest plus 0 . 4 % of your fund value each year from year 1 |
£ 330 . 00 plus £ 40 . 00 each year from year 1 (The actual amount in later years will vary in line with your fund value) |
Notes:
• The market average figures are calculated by the FSA using actual data from a representative sample of regulated firms and are shown in a way that you may compare with our own maximum rates. The market average figures will be updated by the FSA from time to time based on new data.
• Where a firm sells its own products it must calculate its figures according to FSA guidelines. |
• Further information |
If you need any more help or information
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Last updated 1/1/2007 |
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